Check below for answers to the most common questions.
When you buy a song or a sound pack from DM7 Records you are not becoming the owner of these sounds, you are acquiring a license to use them. The original producer of the sounds will remain the owner of the sounds.
Preset is a set of settings for some type of plugin or specific vst, the result of which can be changed freely by the user. Sample is a pre-recorded sound, it can be a piece of music, an instrumental routine, a speech. It is an audio file ready to be modified and used by any music production software.
To use the samples, just install a digital audio workstation (DAW), such as: Logic, Ableton Live, Cubase, Audacity, FL Studio, Garage Band, among others. To use the presets, it will be necessary to have installed the plugin or vst indicated in the package description. Examples: Access Virus C & TI.
Mac OS: just run the dmg file and proceed with the installation as you would installing any program. Windows: extract the compressed file (zip format) and access it through the digital audio workstation of your choice.
You can use the sounds included in the packages for musical productions and / or related purposes, such as films, video productions, radio / television broadcasts and advertisements, computer games, multimedia presentations, public presentations and other reasonable purposes in musical compositions.
It is strictly prohibited to make the content available to third parties, whether for commercial purposes or not. When purchasing a package, your right to use the sounds is personal and non-transferable.
Our releases will be available in the DM7 Records store only in physical media format (CD, USB drive or vinyl). To purchase the virtual files you must do it from a specialized store, such as Beatport. To acquire packages or physical content, the purchase process is the same as that of most virtual stores: you browse the catalog on the website, add the items to the cart, confirm the order, make the payment and receive access to the purchased products. It is necessary to create a user account in our store, so we can guarantee that only you will have access to the products you have purchased. If you select a physical product, you will need to fill in the delivery details.
Payment is intermediated by PayPal and can be made by credit card.
As soon as your payment is confirmed, a download link will be made available on our website, accessible by logging into the user account that made the purchase.
Through our system you can download packages twice. If you need to download again after using both downloads, just ask our support and we will send you a link to download again.
If you don't remember your password, use your email to retrieve it. If you do not remember which email you used, please contact our support with your personal data, so that we can locate your account and recover it for you.
Check your internet connection and make sure you have space available on the device you are downloading. Do not use download managers and accelerators and avoid downloading too many items at the same time. The packages were made for use on computers (desktop or notebook) and are not compatible with smartphones. If you are still experiencing difficulties, please contact our support.
You will only be entitled to a refund if your account has been improperly charged or if the file has not yet been downloaded.